Just the other day I participated in a webinar where the social media ‘expert’ describing his program used the following phrases in less than 15 mins:
- “boots on the ground”
- “battle for mindshare”
- “the enemy”
- “attack the competition”
- “laser focus”
- “Shotgun approach”
- “social media bootcamp”
- “Trojan horse”
- “turning the battleship”
- Referred to employees as “troops”
And it wasn’t just this one guy…I hear this language of war applied all the time to marketing and communications….”battle for hearts and minds” “on target” “crusade” “tip of the spear” etc etc.
I find it particularly disturbing because so many people in our field overtly declare themselves passionate advocates — and even evangelists — for doing things in new, social, highly collaborative, inclusive and innovative ways. The whole war-as-metaphor seems like a colossal miss.
I am all for spirited competition and passion in our work, but can we agree to try to give the war words a rest? Heck, I will take impenetrable marketing lingo over jingoistic jargon any day. Leverage THAT synergy, pal.