So as I mentioned a couple weeks ago, I planned to visit India and, well, here I am in Bangalore. Today I spoke at AdTech about the emergent conflict between individual and organizational values that is brought into an acute state due to nearly-ubiquitous participation in social media. I’ll share my slides and notes etc from the conference later (basically, I think the companies that crack the challenge of aligning their organizational values with the values of their employees will have a competitive advantage….and that we digital marketers have a special responsibility since we are literally creating the digital, social human experience.)
But in the meantime I just wanted to post one more time about the “Ugly Indian” video — primarily because I think it is a fantastic demonstration of good people doing good things, but secondarily because it underscores my point that a company can gain a competitive brand advantage when by aligning its values to those of the people working for it. At the end of the day, this is a video made for very little cost that has earned more than 176,000 views in a mere three weeks…not to mention nearly two hundred comments (almost universally positive.)
Third, and certainly not least, I had the privilege of meeting some of my IBM colleagues who participated and organized the cleanup. They are heroes to me.